MTN Acknowledges System Glitch Affecting Balance Inquiries
In an official statement, MTN Nigeria Communication PLC has confirmed the occurrence of a system glitch affecting balance enquiries for some of its customers.
Users may experience error messages incorrectly indicating that their balances have been cleared. The company reassures customers that this is not the case, and all account balances will accurately reflect once the technical issue is resolved.
Engineers from MTN Nigeria are actively working to rectify the glitch and restore normal functionality to the balance enquiry system.
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The telecommunication giant expressed regret for any inconvenience caused by this unexpected disruption.
“We sincerely apologize for the inconvenience caused by the current system glitch affecting balance inquiries. Our dedicated team of engineers is diligently working to resolve the issue, and we assure our valued customers that their account balances remain intact. We appreciate your patience and understanding during this time,” stated MTN Nigeria Communication PLC.
The company urges affected customers to await the resolution of the technical problem and assures them that steps are being taken to prevent similar incidents in the future.
MTN Nigeria emphasizes its commitment to providing reliable and seamless services to its customer base.
