The telecom giant explained that the planned work is part of a long-term effort to improve service reliability and strengthen its fibre infrastructure in northern Nigeria. The activity involves a fibre cutover on a newly relocated cable segment between AFCOT and Bawo Village, replacing previously damaged spans and reducing multiple joints that have weakened optical performance and network stability.

The affected areas include Nasarawa LGA in Kano State; Girei, Song, Mubi North, Hong, Gombi, Fufore, Mubi South, Madagali, Michika, Maiha, Chibok, and Yola North in Adamawa State; as well as Askira/Uba and Shani in Borno State. During the maintenance window, services on 2G, 3G, 4G, and ten enterprise connections will be unavailable due to the linear and unprotected nature of the fibre route.

MTN said the intervention builds on an earlier network restoration exercise conducted in August 2025 along the same AFCOT–Bawo fibre route, describing this next phase as a more comprehensive upgrade to eliminate long-term faults and ensure more stable connectivity for customers in the region. While acknowledging the temporary disruption, the company expressed regret over any inconvenience caused and appreciated customers’ understanding.

Earlier in August, MTN had carried out a similar scheduled maintenance across the same states to repair damaged fibre cables. Nigerian telecom operators have continued to face frequent incidents of fibre cuts, leading to service disruptions and network outages across the country.

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In a customer notice on Friday, MTN said the exercise — scheduled between 6:00 AM and 8:00 AM — will affect 101 sites across 15 local government areas. The work involves cutting over traffic to a new fibre route along the AFCOT–Bawo Village corridor in Adamawa.

During the window, 2G, 3G, and 4G users, as well as 10 enterprise clients, may experience outages. The company explained the two-hour exercise was necessary to permanently replace damaged fibre spans and enhance network resilience.

The downtime highlights a growing problem: fibre cuts, which cost operators billions annually. Airtel recently disclosed it suffers an average of 43 cuts daily, while the Nigerian Communications Commission (NCC) estimates 1,100 fibre cuts weekly nationwide.

NCC boss Aminu Maida has declared telecom infrastructure as Critical National Information Infrastructure (CNII) and vowed stronger enforcement to protect cables from vandalism and reckless construction.

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