TECHDIGEST – The public concourse at the Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of a Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre unveiled by the Nigerian Communications Commission (NCC) was as one of the series of events to mark the 2023 International Consumers Rights Day celebrated by the Commission in Abuja last week Wednesday.

The Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, who unveiled the initiative, said the launch of the TELCARE, is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country. He said it is one of NCC’s strategies for expanding the channels of engagement with telecom consumers.

Akande said the project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers.

While expressing gratitude to the Management of the Federal Airport Authority Nigeria (FAAN) for its support in ensuring the successful establishment of a TELCARE Desk at the airport, Akande reiterated that the platform would serve as an additional channel for consumers to make enquiries on consumer issues, allowing the Commission to provide advocacy on consumer concerns as well as create awareness regarding Commission’s activities.

The Commission, under the leadership of its Executive Vice Chairman, Prof. Umar Danbatta, has continued to re-engineer its strategies and structures to make them more effective to engage critical stakeholders to address unfair practices including but not limited to matters relating to tariffs.

In his goodwill message, the Regional General Manager, FAAN, Kabir Mohammed, said that the Management of FAAN was delighted to partner with the NCC on the initiative, as the passengers and airport users will have the opportunity to resolve issues bothering them while in transit.

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Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators.

NCC’s Head, Consumer Affairs Bureau, Ayanbanji Ojo, speaking through the Head, Consumer Protection and Advocacy at NCC, Clem Omife, expressed optimism about the expected success of the initiative.

Ojo noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints.

“This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more strategic locations around the nation. We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience,” Ojo said.

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TECHDIGEST – The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta has hailed the decision of the International Telecommunication Union (ITU), the United Nations specialised agency that oversees global telecommunication operations to re-elect Nigeria into the new council.

Believing that the re-election is in clear recognition of the critical role Nigeria is playing on the global telecom stage, Prof. Danbatta noted that the re-election will spur Nigeria to contribute further to the growth of telecom in Africa.

“We thank the ITU member states for the confidence it has in Nigeria expressed by the re-elected into the ITU Council, in which the country has been playing a critical role over the years. The re-election of Nigeria as a member of ITU Council for the next four years, again, points to the globally-recognized leadership role Nigeria is playing in Africa and at the level of ITU Council in the area of telecommunications policy formulation and technical regulations development to drive ITU’s mission and vision,” he said.

The election of Nigeria and other countries, on Monday, October 3, 2022, into different regional groups that constitute ITU Council, was the high point of the Plenipotentiary Conference 2022 (PP-22) ongoing in Bucharest, the capital city of the Republic of Romania.

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The 21st Plenipotentiary Conference of the Council, also saw the election by member states, of Doreen Bogdan-Martin of the United States of America as the organisation’s next Secretary-General.

Like Nigeria and the countries elected into the Council, Bogdan-Martin, as the first woman to lead ITU in its 157-year history, will begin her four-year term from January 2023, when Houlin Zhao would have completed his second final term of four years in office as ITU Secretary General.

The seats in ITU Council are divided into five regions, A to E. Nigeria was elected into the ITU Council, Region D for Africa, which has 13 seats. The other 12 countries elected alongside Nigeria are Algeria; Egypt; Ghana; Kenya; Mauritius; Morocco; Rwanda; Senegal; South Africa; Tanzania; Tunisia; Uganda.

Elections of member states also took place in Region A for The Americas (nine seats); Region B for Western Europe (eight seats); Region C for Eastern Europe & Northern Asia (five seats); and Region E, for Asia and Australasia with 13 seats as Africa.

Nigeria became a member of ITU on November 4, 1961. The USA joined on July 1, 1908; United Kingdom, on February 24, 1871, and UAE on June 27, 1972.

The Nigerian delegation was successfully led to the global event by the Honourable Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami. Other members of the delegation include the Chairman, Board of Commissioners of the Nigerian Communications Commission (NCC), Prof. Adeolu Akande, and the Executive Vice Chairman/Chief Executive Officer of NCC, Prof. Umar Danbatta.

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TECHDIGEST – The advocacy for telecom infrastructure protection across the country by the Nigerian Communications Commission, (NCC) has received royal blessings and support of the Olubadan of Ibadan, Oba Lekan Balogun, who has urged every citizen in Nigerian to take responsibility for the protection of telecom facilities for mutual benefit of all.

The monarch, who spoke through the Ayingun Olubadan of Ibadanland, Chief Ademola Odunade, at the Village Square Dialogue (VSD) of NCC at the Mapo Hall, Ibadan recently, advised the Nigerian public “to support NCC to achieve its objectives of protecting telecoms consumer because this should be seen as a collective responsibility.”

The event, which was presided over by the Chairman of the Board of the NCC, Prof. Adeolu Akande, was designed to discuss one of the most important issues affecting the operations of the telecom industry – the protection of telecoms infrastructure to guarantee improved quality of service for benefits of businesses and the consumers.

Akande, in his address to guests at the forum that witnessed large turnout of traditional rulers, representatives of telecom operators and consumers, asked the consumers and other stakeholders to join hands in protecting telecoms infrastructure in their communities to ensure sustained connectivity.

Akande said the objective of the consumer engagement was “to explore how we can all protect telecom infrastructure to continue to provide us with life-supporting services and we are happy to bring this programme to Oyo State to really sensitise telecom consumers and other critical stakeholders in this regard.”

Prof. Akande noted that without telecom infrastructure, it will be difficult to communicate with family and friends over long distances while conducting banking, insurance, or access government services, education, entertainment and other essentials of life.

“This means that telecom infrastructure is important, and we must all ensure that we guard and protect this Critical National Infrastructure,” Akande said.

He also listed such destabilising situations in the telecom sector to include the negative attitudes and actions of hostile communities; theft of diesel, batteries and power generators from base stations; digging up and cutting of fibre optic cables; sealing/locking up of Base Transceiver Station (BTS) sites and other disruptive activities which must be tackled decisively.

Efosa Idehen, director, Consumer Affairs Bureau of NCC, who commended the consumers from the Ibadan axis for turning out in numbers, pledged the Commission’s commitment towards the care of the consumers.

Idehen stated that NCC has the responsibility to protect, inform and educate the million of telecom consumers in the country.

“Therefore, part of activities to deliver on this mandate is this type of programme holding in Ibadan today. We value your feedback on all kinds of services you receive in the telecoms sector but most importantly, we implore you to join hands in protecting telecom infrastructure in your areas,” he said.

Idehen advised members of the public to report any suspected cases of threats to telecoms infrastructure to law enforcement agents in their areas for necessary interventions.

He reminded them that they can call toll-free numbers 112 in cases of emergencies or 622 to report complaints bordering on telecommunications services to the NCC.

Source: Techeconomy

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TECHDIGEST – A total of 49 telecom-based research grants have been awarded to academia out of which 10 prototypes have been successfully developed, the Nigerian Communications Commission (NCC) has disclosed.

The Commission’s Executive Commissioner, Technical Services, Ubale Maska, who disclosed this at a gathering of vice-chancellors and professors from universities in the southern parts of the country in Lagos, stated that the idea behind the grants is to engender innovations and build indigenous technological capabilities that would strengthen the Information and Communications Technology (ICT) ecosystem.

“We are hopeful that these sessions will culminate in the development of a common framework that would facilitate the commercialisation of the existing prototypes and future research outcomes (prototypes) for the benefit of the economy and the industry,” Ubale, who was represented by Director, Technical Standards and Network Integrity at the Commission, Bako Wakil said.

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Meanwhile, the Chairman of the Board of the Nigerian Communications Commission (NCC), Prof. Adeolu Akande, has restated the commitment of the Commission to commit more funds to research and prototypes resulting from grants from the Commission to academia.

This is coming at the backdrop of the recent revelation that the Commission has committed more than N500 million in funding research across the Nigerian universities.

“We want to use this opportunity to assure you that the Commission will continue to give support to the educational sector in the interest of national development. We will also continue to encourage research and innovation in Nigeria’s tertiary institutions,” Akande said, explaining that the essence of the roundtable was to dialogue with the academia, industry and other stakeholders on how research efforts and prototypes can be transformed into commercially-viable products that solve real-life problems.

“Consequently, the Commission will continue to allocate the requisite resources to research, development and innovations necessary for the industry to continue to contribute to the socio-economic development of the country,” Akande said.

Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta, represented by the Director, Legal and Regulatory Services of the Commission, Josphine Amuwa, said academia is a key driver of innovation in all spheres of human endeavour.

He said this is why his leadership at the Commission is determined to not only give grants to academia but also support the commercialisation of the prototypes developed to deepen the indigenous technological capabilities which would support the overall development of the industry.

Coming shortly after a similar roundtable in Kano for the northern region, the event organised by the research prototypes and Development R&D Department of the Commission, was aimed at bringing together Resources persons, business savvy industry experts, the academia, relevant Ministries, Departments and Agencies (MDAs), entrepreneurs and renowned individuals who have successfully commercialised their inventions to brainstorm on the way forward for research output commercialisation.

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TECHDIGEST – Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, has formally inaugurated Prof. Mansur Bindawa, as a non-executive commissioner on the Board of the Nigerian Communications Commission (NCC) by administering the oath of office on the new appointee.

Speaking at the official induction of Bindawa into the NCC Board, Pantami said Bindawa’s journey into the commission followed the laid-down laws establishing the Commission.

“The inauguration of Prof. Bindawa into the NCC board is in fulfilment of the requirements of Nigerian Communication Act (NCA), 2003, which stipulates that the Board of Commissioners of NCC shall constitute of three executive commissioners and six non-executives commissioners, selected based on proven integrity and diversity in their expertise in different professional spheres,” he said.

Pantami congratulated Bindawa and describing his appointment as fitting at the ceremony this week in Abuja. The minister also challenged Bindawa to cooperate with other board members of the commission for effective regulatory operations that will benefit the commission’s staff, stakeholders and the Nigerian economy at large.

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He also tasked the entire board and management of the commission on the need to re-double their efforts and journey with the Ministry and its various agencies to collectively implement various policies of government aimed at developing the telecommunications sector of the Nigerian economy.

In his remarks, Chairman, Governing Board of NCC, Prof. Adeolu Akande, who led Bindawa and other board members of the commission to the minister, expressed appreciation to the federal government and the minister for “fortifying the commission with intellectuals ready to work together for the advancement of the technological ecosystem.”

“Bindawa is the fourth professor on the board of the NCC and his professional experience and expertise will further strengthen the Board,” said Akande,
“The profile of Professor Bindawa has preceded him as a distinguished humanist, and we believe that his presence will be of immense benefit to the Commission. We look forward enthusiastically to leveraging the wealth of experience and support Prof. Bindawa is bringing on board in consolidating our achievements,” he added.

Speaking in the same vein, NCC’s Executive Vice Chairman and Chief Executive Officer, Prof. Umar Danbatta, thanked the minister for his interest in policy implementation and for preserving the autonomy of the board and management to discharge their functions effectively as a regulatory institution.

Danbatta assured the new board member of a work atmosphere characterised by cordiality and friendship where regulatory issues of national interest are resolved through intellectually-engaging deliberations for the progress of the Commission and the nation.

Bindawa, responding after taking oath of office, appreciated the government for the opportunity given to him to serve the nation through the NCC and pledged to deliver on the set mandates of the commission, promising to cooperate with the board and management.
Bindawa’s inauguration by the Minister followed his nomination in a letter dated January 10, 2022 by President Muhammadu Buhari and subsequent confirmation of the nomination by the Senate of the Federal Republic of Nigeria on March 1, 2022, in line with the provisions of the Nigerian Communications Act (NCA) 2003.

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TECHDIGEST – The Federal Government has handed over the 3.5GHz spectrum allocation for the deployment of Fifth Generation (5G) Networks to the Nigerian Communications Commission and other stakeholders in the industry.

The Chairman of the National Frequency Management Council, Professor Isa Pantami, who is also the Minister of Communications and Digital Economy, Isa Pantami did the handing over on Friday.

The Minister handed over the allocated spectrum to the Chairman Governing Board of NCC, Professor Adeolu Akande and the Executive Vice Chairman Professor Umar Garba Danbatta.

He issued the directive that the spectrum be distributed to the companies whose bids were successful during the auction in the December 2021 auction.

The Minister also made the public presentation of the National Policy on Fifth Generation Networks for Nigeria’s Digital Economy, Thursday, 17th February 2022 in Abuja.

Pantami said that the Federal Government had to take the painstaking step to
Ensure the safety of the 5G network as a result of the issues of safety around it which were thrown up in some quarters.

According to him, the introduction of the 5G Network has the benefits of enhanced security, transparency, agricultural boost and others.

He said that while the issue of right of way had not been completely solved, the government had address 90 percent of it.

“Amidst health rumors linking 5G to the source and spread of Covid19, the Federal Government took deliberate, painstaking steps to ensure its safety through trials, expert reviews and advise from professional and relevant authorities and stakeholders because the safety of our citizens is our priority.

“The issue of right of way becomes a challenge from time to time. The government has addressed the issue more than ninety per cent, but from time to time issues may come. I do hope that they will understand the economic benefits. The security benefits and many more of this technological advancement.

“It is beyond right of way charges. It goes beyond that. So let us try to make the process very easy for operators so that they will be able to deploy the 5G,” he said.

Pantami also urged all stakeholders to ensure the implementation of the National Policy of 5G for Nigeria’s Digital Economy.

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, thanked all the stakeholders who contributed to the deployment of 5G in the country.

He assured that the NCC would give the operators the requisite assistance to fully deploy the 5G network in the country.

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TECHDIGEST – The Federal Government has applauded the commitment and dedication of the Nigerian Communications Commission (NCC) towards enhancing digital skills development among youths, through implementation of various Information and Communication Technology skill acquisition programmes.

Minister of Interior, Rauf Aregbesola, and the Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, gave the commendation during the inauguration of a Digital Nigeria Centre (DNC), a project executed by the Universal Service Provision Fund (USPF), an arm of NCC, at the Ijesa Muslim Grammar School, Ilesa, Osun State recently.

Representing President Muhamadu Buhari at the event, Aregbesola commended the NCC for timely and thorough implementation of the project, saying he was confident that the project will promote the connection of public secondary schools to broadband internet in Ilesa community and ultimately equip beneficiaries with 21st century skills.

“I would like to thank my very good friend and brother, the Honourable Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, for assenting to our request to have the first of this remodeled project in Osun State sited in Ilesa. I will also like to thank the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta and the entire Management and staff of NCC and the USPF, as well as their technical partners for a timely and successful completion of this laudable project,” he said.

On the sideline of the commissioning, Aregbesola also announced the establishment of President Muhammadu Buhari N100 million Technology Fund for Youth Empowerment, to nudge the emergence of world class technology experts. The Minister of Interior stated that the Fund targets 2,000 youths in the next two years, who will be provided with devices for training in different areas such as software development and design, amongst others.

The Governor of Osun State, Adegboyega Oyetola, who was represented by the state’s Commissioner for Innovation, Science and Technology, Dr. Babatunde Olawale, expressed the gratitude of the State Government to the Federal Government, the Ministry of Communications and Digital Economy and the Nigerian Communications Commission, for initiative and particularly for inaugurating the pioneer remodeled DNC project in Osun State. Oyetola also informed the enthusiastic gathering that Osun State Government was willing and ready to collaborate with NCC to replicate the project in other parts of the State.

Speaking in the same vein, Pantami, who was represented at the event by the Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, also commended the NCC and USPF on the delivery of the DNC project on behalf of the Federal Republic of Nigeria. He declared that the project and similarly instituted ones were initiated by government to give expression to its vision to effectively digitise the nation’s economy for increased prosperity for all Nigerians.

Pantami stated that the Federal Government is focused on promoting digital economy across the country and that this had informed the renaming of the Ministry of Communications to the Ministry of Communications and Digital Economy. On the heels of the re-christening, Pantami recalled that the Federal Government emplaced Digital Nigeria-oriented policies to reinforce the focus of existing policies in order to accelerate the delivery of derivable benefits of digital economy to Nigerians, regardless of their locations and circumstances.

Very central among the policies is the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, a 10-year, eight-pillar focused blueprint for actualising Federal Government’s digital economy agenda unveiled in November, 2019.

Pantami asserted that the DNC inaugurated at Ilesa was a concrete implementation of the Digital Literacy and Skills, the second pillar of NDEPS.

According to Pantami, the overarching objective of the DNC project is to facilitate adoption of digital lifestyle in the schools as well as in the school communities. The Minister averred that the project’s significance cannot be under-estimated, considering its ability to improve digital skill for the youths and subsequently make them globally competitive.

Pantami said the Nigerian government is determined to arm the youths with digital skills, strong literacy and numeracy skills, critical and innovative thinking skills, complex problem solving aptitude, the ability to collaborate, and deploy socio-emotional skills, which they require to transform their lives and build the economy.

“We have already made a number of giant strides in the development of our digital economy culture and the deployment of initiatives such as the Digital Nigeria Centre eloquently demonstrates the current administration’s commitment to connecting all Nigerians,” Pantami said as he equally expressed Federal Government’s commitment to its tripartite agenda of improving the economy, curbing corruption and enhancing national security through effective deployment of ICT in all nooks and crannies of the country.

In his remark, Danbatta, who was represented at the event by the Commission’s Director of Projects, Iyabode Solanke, said all the regulatory activities, initiatives and programmes that the Commission had undertaken since 2019, in collaboration with its critical stakeholders, including its arm, the USPF, have been targeted at giving concrete expression to Nigeria’s deliberate policy to migrate to a full digital economy.

He said the Commission achieves this by consistently committing itself to expansion of appropriate infrastructure to enhance digital literacy and skills in view of the economic and social impact of digitization on all sectors.

The NCC Chief Executive restated the Commission’s commitment to the overall objective of bridging the digital divide through the provision of Information and Communication Technology (ICT) as well as broadband access to the unserved and underserved institutions and communities in the country.

Earlier, the Principal of Ijesa Muslim Grammar School, Ramota Ilesanmi, thanked the President Buhari-led Federal Government for the project, saying that it will go a long way in meeting the ICT needs of students and residents of the city.

The DNC, formerly known as School Knowledge Centre (SKC), is one of the projects in the Access Programme framework of the USPF, conceptualized to promote the availability and utilisation of ICT and resources of the Internet in teaching and learning in public schools in underserved, unserved and rural areas.

Specific objectives of DNC are to increase ICT literacy among school teachers and students; provide a platform for accessing online educational resources; equip students with ICT skills; facilitate ICT adoption in teaching and learning; as well as increase pass rate in Mathematics, English language and other science subjects.

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TECH DIGEST – The Chairman Board of Commissioners at the Nigerian Communications Commission (NCC), Prof. Adeolu Akande has asserted that the commercial launch of 5G network in Nigeria will increase the momentum of mobile usage and network performance brought by 4G and others.

The Chairman stated this in a speech he delivered at the signing of a Memorandum of Understanding (MoU) between the Nigerian Communications Commission (NCC) and Nigerian Communication Satellite Limited in Abuja yesterday.

“5G will build on the momentum brought by 4G, 3G and 2G, bringing substantial network improvements, including higher connection speeds, mobility and capacity, as well as low-latency capabilities,” he asserted.

Prof. Akande explained that these various networks and technology platforms have from inception till date led to improvement in user experience, stressing that the global impact of 4G brought about increases in mobile usage and network performance.

He believes that when 5G is commercially launched in Nigeria, it will enable new use cases and applications that will positively impact different sectors and improve efforts towards achieving Digital Economies.

According to him, 5G does not only offer enhanced broadband and ultra-low, ultra-reliable latency communications but also provides massive machine-type communications, where a lot of devices will seamlessly connect and independently interact with the internet without human intervention. Thus, enabling several Smart City initiatives.

Speaking further, the NCC Chairman said spectrum plays a critical role in realising the full extent of 5G capabilities. Thus, it is cheering that the management of NigComSat and NCC has taken a bold step in the right direction to release contagious quantum of Spectrum in the 3.5GHz band for early deployment of 5G.

While commending the efforts of the Executive Vice Chairman of NCC Prof. Umar Garba Danbatta and his counterpart the Managing Director(MD) of NigComSat Ms. Abimbola Alale for making an informed decision in the national interest which will consequently foster the deployment of 5G and enable Nigeria tap its full potential, Prof. Akande noted this type of collaboration will ensure synergy amongst agencies under the Federal Ministry of Communication and Digital Economy.

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TECH DIGEST – The Nigerian Communications Commission (NCC) has pledged to increase collaboration with higher institutions of learning across the country in order to transform Nigeria into a full knowledge-based economy.

The Commission said the collaboration has become imperative because it would no longer be able to achieve its mandate without strengthening collaboration with citadels of knowledge

The Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, stated this during a courtesy visit by NCC Board members to Bayero University, Kano (BUK) at the weekend as part of activities lined up for the 2020 NCC Board retreat held in Kano State.

According to Akande, who praised the university for producing Prof. Umar Garba Danbatta, the Executive Vice Chairman of the Commission, the NCC superintends a sector that is knowledge-driven and therefore, would not be able to achieve its mandate without strengthening collaboration with citadels of knowledge like BUK and other higher institutions of learning to produce the knowledge base needed to support the growth of the telecoms sector.

“The NCC is superintending a sector that is knowledge-driven. In the absence of the citadels of learning, one could only imagine what would have become of the communications industry. So, if we come to Kano, we need to come to the prime centre of learning in Kano and other universities across the state,” he said.

Thanking the university further for “contributing” Danbatta to the industry, Akande said the sector, which NCC regulates, has also benefited immensely from the knowledge being imparted by the university.

He said the BUK has produced a good ambassador, excellent professional, and a man with administrative acumen and superb human relations in Prof. Danbatta.

“Hence, the Board of NCC decided to visit Bayero University with the EVC, who is a ‘homeboy’ and to show our appreciation for the services of the EVC, an outstanding product of the university, has been rendering to the nation at the NCC.

We are here also to show that we work together and our coming to Bayero University would be an expression of appreciation of Danbatta’s good work at the NCC,” he said.

In his remarks, Danbatta said all the achievements “we have recorded as NCC can be attributed to the team spirit and cooperation between the Management and Board of NCC even as we are poised to achieve more,” adding that “Our profound prayer is that we leave the NCC better than we met it.”

While thanking the university’s management for hosting the NCC’s, Danbatta used the opportunity to also congratulate Prof. Sagir Abbas for his appointment as the 11th Vice-Chancellor (VC) of the university.

While expressing delight to receive the NCC Board, Prof. Abbas noted that the school management cancelled all engagements to receive the board in order to show the university’s high regards for Danbatta, whose name, he said, cannot be omitted in the history of Bayero University.

“Prof. Danbatta has served the university diligently, as a lecturer, as head of the department, as Dean, as director and he was also a former VC in Kano University of Science and Technology, but wherever he goes, you find him relating to his base.

“So, we hold him in very high esteem and we are always happy to see him and his team discharging the national assignment he is saddled with and Bayero University is proud to be associated with him. We have no doubt that the Board and Management of NCC will enjoy him more as he begins his second term in office,” he said.

According to the Vice-Chancellor, the university has received many donations of computers, iPads, and other interventions such as professorial endowments from NCC, all of which, he said, have had positive impacts on the university’s academic programmes.

He, however, appealed for more digital assistance by the Commission in supporting the university more in the area of its ongoing restructuring to fully accommodate virtual learning into its system in view of the current reality globally where ICT is mediating the lecturer-student interaction.

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