TECHDIGEST –  The Nigerian Communications Commission (NCC) has insisted that Mobile Network Operators (MNOs), their licensed agents and telecom subscribers must comply with the Subscriber Identity Module (SIM) registration, activation and replacement procedures as set out in the Revised National Identity Policy for SIM Registration.

Speaking at the 6th Edition of the Telecom Consumer Town Hall on Radio (TCTHR), a radio-based interactive consumer outreach programme of the Commission, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said that operators are to ensure strict compliance when registering their customers, the SIM card owners to have the responsibility to be vigilant to ensure that they are properly captured either for new SIM activation or SIM replacement.

“As the telecom regulator in Nigeria, our role is to enforce compliance with the extant SIM activation and replacement procedures in order to avoid problems that may arise in the event of stolen, lost, damaged SIMs or the need to upgrade SIM cards,” he said.

While asserting that compliance with the stipulated procedures for SIM replacement will forestall identity theft, fraudulent SIM swap and other deceitful activities that can be carried out with a SIM card, Idehen noted that SIM registration is significant to personal and national security.

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He informed the listeners that, in accordance with the Revised National Identity Policy for SIM Registration, all SIM replacements shall be undertaken by the service providers or their licensed agents in a controlled environment to eliminate the recurrent complaints of inconclusive SIM replacement procedures. He said such experiences have resulted in subscribers being defrauded by cyber fraudsters.

Idehen also advised telecom consumers to be wary of fake SIM registration agents purporting to be working for MNOs with the intent to defraud unsuspecting subscribers. He said one of the antics of such agents is to ask for the one-time password (OTP) forwarded to the consumer for activation of the SIM, especially after the SIM replacement process has been done. He warned telecom consumers to be wary of such scams.

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TECHDIGEST – The Nigerian Communications Commission (NCC) has called on telecoms consumers yet to link their National Identity Numbers (NINs) with their Subscriber Identity Modules (SIMs) to do so before the expiration of the deadline of October 31, 2021 set by the Federal Government.

The Commission gave the admonition during the NCC Digital Signature (NDS) radio programme, which hosted the 2nd episode of Telecoms Consumer Town Hall on Radio (TCTHR) live on a radio station in Lagos at the weekend to discuss benefits of NIN-SIM integration.

In the studio during the TCTHR programme were representatives of the NCC, the National Identity Management Commission (NIMC) and officials of telecoms operators.

The live, phone-in programme provided opportunity for listeners to call and get clarifications on concerns and issues around NIN-SIM integration exercise.

Speaking during the live programme, Director, Public Affairs, NCC, Dr. Ikechukwu Adinde, advised Nigerians to make use of the extension of the NIN-SIM integration exercise to October 31, 2021, to enrol with NIMC, get their NIN and link it to their SIMs. “Soon, people without NIN will be denied of necessary services that play vital roles in their lives including acquisition of driver’s license, international passport,” he said.

On the benefits of the NIN-SIM integration, Adinde said the exercise will significantly enhance national security as NIN is the primary identity for Nigerians, stressing that in line with Federal Government’s commitment to ensure that Nigeria deploys technology to improve service delivery, the NIN-SIM database will enhance citizens’ access to government services.

In the same vein, the Director, Consumer Affairs Bureau of NCC, Efosa Idehen, noted that most Nigerians are still using SIMs without unique identification, as they were yet to link their NINs to their SIMs, pointing out that “those SIMs without unique identification could be used to commit crimes that remain untraceable.”

While explaining that security should be the responsibility of all citizens and not be left in the hands of government alone, Idehen urged telecoms consumers to take advantage of the October 31, 2021 deadline to enrol with NIMC, get their NIN and link same with their SIM to avoid denial of essential services in future.

Also speaking on the programme, Regional Director, NIMC in Lagos, Funmi Opesanwo, noted that submission of NIN to a mobile network provider helps in providing a means of verifying an individual’s identity and safeguarding both identity and mobile line.

She explained that NIN will become the first layer of verifying everything about a citizen, stating that other relevant database in other sectors of the economy are being integrated into the NIMC database for proper harmonisation .

“For instance, Bank Verification Number (BVN) is being harmonised with NIMC database. Therefore, BVN holders have automatically been allocated NIN and we advise BVN holders to dial *346# with the mobile number linked to BVN to confirm their integration. However, NINs generated via BVN must be verified and validated by NIMC through proper registration and biometrics capture at an enrollment center,” she said.

Representatives of telecoms companies including Globacom, MTN, Airtel and 9mobile, who attended the programme also answered series of questions from the consumers on the phone-in programme.

TCTHR is a consumer outreach programme of the NCC previously held in semi-urban areas but now modified to be radio-based, in order to reach every telecom consumer and as part of the Commission’s response to the efforts of the Federal Government to contain the spread of COVID-19 pandemic.

The first episode of the programme, aimed at empowering consumers through information sharing, education and protection initiatives, held in Kano in August, 2021 on NCC Digital Signature.

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