Anthropic experienced a widespread service outage on Monday that disrupted access to its Claude AI chatbot, API services, and website for users across multiple regions.
The disruption was first flagged by users who reported difficulties accessing Claude, with many encountering error messages, slow response times, and failed requests.
Data from outage-tracking platform Downdetector showed a surge in reports as users and developers complained of problems affecting both consumer and enterprise services.
Developers relying on Anthropic’s AI models also reported issues with API requests, raising concerns about interruptions to applications and services powered by Claude.
Anthropic acknowledged the incident through its official status page, confirming that it was investigating elevated error rates and service interruptions affecting several parts of its platform.
The company said engineering teams were working to identify the cause of the disruption and restore services as quickly as possible. However, it did not immediately disclose the source of the outage or provide a timeline for full recovery.
The incident affected users who rely on Claude for tasks ranging from content creation and research to software development and business operations.
The outage highlights the growing dependence on generative AI platforms and underscores the challenges of maintaining reliable service as demand for AI-powered tools continues to increase.
Users were advised to monitor Anthropic’s status page for updates while restoration efforts remained ongoing.
